Due to an unfortunate backorder situation, the Big Shot Magnetic
Platform (item 130658) will be temporarily turned off Thursday, July 18,
at 12:01 AM (MT). This means that you and your customers won't be able
to buy it until further notice. While we're thrilled to be offering a
product that you and your customers clearly like, we regret not being
able to anticipate just how much you would like it. We apologize for any
inconvenience this may cause.
Here are answers to some of the questions you might have:
Why are you doing this?
We went through what we
thought would be a 13-week supply of the Magnetic Platform in just three
weeks, and rather than continuing the backorder situation for you and
your customers, we believe it's best to make it unavailable for purchase
until we can replenish our inventory. Our supplier is working at
capacity to meet our demand, and we will continue working closely with
them to get the situation addressed as quickly as possible.
When will the Magnetic Platform be available?
We expect that it will be available early fall.
What if I already ordered it when it was on backorder?
We'll
fill all closed backorders as we get more Magnetic Platforms in. We are
receiving periodic shipments from our vendor and as soon as they come
in we'll fulfill orders in the approximate order they were received.
Hopefully we'll be able to order it again soon!
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